Thanh Nguyen

Office Manager

Roy Rosenzweig Center for History and New Media

George Mason University, Fairfax, Virginia

August 2017 - Present

• Process invoices (domestic, international, grants, micro-grants, interdepartmental, contractors, sub-contractors, food & beverages) and donations

• Aggregate center-wide financial data from two separate platforms in different formats to generate meaningful Excel PivotTable and PivotChart reports for multi-year forecasting purposes

• Collaborate with Grants Administrator to ensure all expenditures in almost three dozen grants and various accounts are in compliance with federal and state laws and regulations

• Manage contracts and process project payments to domestic and international contractors

• Process and reconcile purchases made with $10,000 credit limit P-card

• Process Scholarship and Fellowship payments to graduate students and scholars

• Coordinate travel, lodging, catering, registration, honorarium, participant support, and reimbursements for conferences and social events

• Coordinate with System Administrator and ITS to meet hardware and software demands

• Serve as Telecom Coordinator and Equipment Liaison

• Serve as HR Liaison to onboard and offboard employees and affiliates

• Supervise a Federal Work-Study student employee

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Administrative Assistant

Counseling & Psychological Services,

George Mason University, Fairfax, Virginia

June 2015 - August 2017

• Manage and reconcile Suicide Prevention federal grant, as well as respond to audit and post-audit review questions from Office of Sponsored Programs

• Manage and reconcile $245,000 Learning Services annual budget

• Assist Office Manager with managing $1.5 million annual budget

• Arrange and process travel, food & beverage authorization and reimbursement for candidates, faculty, and staff

• Process purchases with $10,000 credit limit P-card

• Process hiring paperwork for part-time staff via Elucian Banner and MasonOnBoard

• Process hiring proposals for full-time staff and faculty as Initiator via eWorks

• Provide specialized support in hardware, software, VPN, 2FA, HIPAA data confidentiality, and cyber security as Technology Coordinator

• Serve as Telecom Coordinator and Equipment Liaison

• Assist support staff with managing the Executive Director’s calendars

• Assist with front desk coverage and new administrative employee training

• Coordinate maintenance work orders and conference space requests

• Manage departmental websites via WordPress

• Prepare learning services workshop and outreach materials

• Update workshop flyers, schedules, and learning tips bookmarks

 

MS Office Student Supervisor & Senior Instructor

George Mason University, Fairfax, Virginia

​March 2012 - May 2015

 

• Assist manager to recruit and train prospective instructors

• Supervise instructors to ensure workshop quality

• Manage registration system, office workflow, and proctor certification exams

• Collaborate with other departments to manage workshops

• Teach Mason students, faculty, and staff Microsoft Office 2013 and 2010, Office365, and WordPress in person as well as Blackboard webinars

• Review and improve current curriculum and manuals

 

 

Management Intern

Best Western Burns Hotel, London, United Kingdom

September 2013 - December 2013

 

• Transfer raw data from old to new hotel database system

• Reconcile client records and financial records for consistency

• Prepare itemized bills for authorizations and payments

• Supervise housekeeping to ensure all rooms meet Best Western standards before check-in

• Serve as receptionist and concierge

• Train current employees in transitioning to new database system (Brilliant PROPM)

• Observe General Manager and Duty Managers solving daily problems with guests, as well as interactions with internal and external departments

• Serve food and drink at the hotel's bar and restaurant

 

 

Marketing Intern

Keller & Williams Realty, Arlington, Virginia

​October 2012 - March 2013

 

• Design and edit flyers and photos (Photoshop, Word, Publisher)

• Create promotional videos and slideshows (Corel Video Studio Pro)

• Manage team's social media sites (YouTube and Blogger)

• Interact with potential and current clients

• Set up mail-merge and labels for marketing material distribution

 

 

Administrative Assistant

K & L Jewelry, Ho Chi Minh city, Vietnam

​January 2005 - July 2009

 

• Process and reconcile transactions (Excel)

• Prepare, review, and deliver orders from and to the company

• Verify inventory

• Cross-check unplated jewelries prior to platinum/silver/gold plating process